Simply

Purpose

This Privacy Policy describes how we collect, use, and protect your personal data when you visit or make a purchase from www.palms-muses.com (the “Site”), which offers digital products such as website templates.

It also outlines your rights under the GDPR and relevant EU data protection laws. This Privacy Policy applies in addition to the terms and conditions of our Site.

Data Controller

The data controller is the operator of Palms & Muses, a registered sole proprietorship in Slovakia

(Company Registration Number: 54462959). For all privacy-related inquiries, you can contact us at: hello@palms-muses.com

Legal Basis for Processing

We only collect and process your personal data when we have a lawful basis under Article 6 of the GDPR. These include:

• Consent (e.g. for newsletter subscriptions)

• Contractual necessity (e.g. to process your order)

• Legal obligations (e.g. tax or invoicing)

• Legitimate interest (e.g. to improve our website)

If required data is not provided, we may not be able to fulfill your order or provide certain services.

Personal Data We Collect

Automatically Collected Data
When you use the Site, we may automatically collect:

• IP address

• Browser type and device information

• Geographic location (city/region level)

• Pages viewed and time spent

• Referring website

• Interaction data (e.g., clicks, scrolls)

Data You Provide Voluntarily
We may collect data when you:

• Place an order

• Subscribe to a newsletter

• Contact us

This may include:

• Full name

• Email address

• Phone number

• Address

• Payment information (via secure third-party processors)

This data may be collected using the following methods:

1. Website form

2. At Check out

We do not store full credit/debit card details.

Use of Personal Data

We use the personal data we collect solely for the purposes outlined in this Privacy Policy or clearly stated at the point of collection. We will not use your data beyond what we disclose in this Privacy Policy.

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Automatically Collected Data

The data we collect automatically is used for the following purposes: Statistics, Website Optimization, Understanding User Behaviour.

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Data You Provide Directly

When you actively provide data through forms or transactions, we may use it to:

• Communicate with you about your order or inquiry

• Process purchases and deliver digital products

• Verify and authenticate your orders

Cookies and Tracking Technologies

We use cookies to personalize your experience and understand how our website is used.

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Types of Cookies:

• Essential cookies – Enable site functionality (e.g., shopping cart)

• Preference cookies – Remember user settings

• Analytics cookies – Help us analyze usage patterns (e.g., Google Analytics)

• Marketing cookies – Allow targeted ads (with your consent)

You can disable cookies in your browser settings, although it may affect functionality.

Sharing of Personal Data

Internal Access
We may share your personal data with individuals within our business who require access to carry out the purposes described in this Privacy Policy. This access is granted only on a need-to-know basis.

External Service Providers and Tools
We may also share certain user data with trusted third-party service providers who support us in running and improving our website. These may include:

• Analytics tools (e.g., Google Analytics)

• User experience tools (e.g., heatmapping software)

• Marketing and advertising partners

Types of Data Shared
Depending on the service, we may share data such as:

• Pages visited and links clicked

• Areas interacted with (e.g., via heatmaps or scroll tracking)

• Technical usage data (e.g., device, location, session duration)

Purpose of Data Sharing
Data may be shared with third parties strictly for:

• Analyzing and improving user experience

• Running targeted or personalized marketing campaigns

• Understanding overall user behavior and website performance

All third parties are only given access to the data necessary for their tasks and are required to process it in accordance with data protection regulations.

Other Disclosures
We do not sell or share your personal data with third parties for purposes unrelated to this Privacy Policy. However, we may disclose your data in the following specific situations:

• When required by applicable law or regulation

• If necessary for legal proceedings or to comply with a court order

• To prove or protect our legal rights

• In connection with a business transfer, such as a sale, merger, or acquisition of our company or assets
   

Please note: If you navigate to third-party websites via links on our Site, we are not responsible for their data practices or privacy policies. We encourage you to review their policies before providing any personal information.

International Data Transfers

Some of our service providers may process your data outside the EU (e.g., in the USA or Canada). In such cases, we ensure compliance with the GDPR by:

• Using providers in countries with EU adequacy decisions, or

• Implementing appropriate safeguards such as Standard Contractual Clauses (SCCs)

Data Retention

User data will be stored until it is no longer needed.

Data Security

Our website is built on Wix Studio, which uses advanced security protocols including PCI DSS Level 1 compliance, HTTPS, and robust encryption to protect your personal data. Wix is also aligned with global privacy standards such as GDPR and CCPA.

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While we take extensive measures to protect user data and ensure its security, it’s important to note that no method of data transmission or storage is completely secure. The internet can sometimes be vulnerable, and while we strive to maintain the highest standards of protection, we cannot guarantee absolute security beyond what is reasonably achievable.

Your Rights as a User

Under the GDPR, you have the following rights:

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1. Right to be informed;

2. Right of access;

3. Right to rectification;

4.  Right to erasure;

5. Right to restrict processing;

6. Right to data portability; and

7. Right to object.

Children's Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe we have, please contact us.

Do Not Track (DNT)

Our site does not respond to Do Not Track signals. However, we limit third-party tracking and provide clear opt-out methods where applicable.

Opt-Out Options

You may opt out of:

• Marketing Emails – via the “Unsubscribe” link or by contacting us

• Cookies – via your browser settings

• Analytics Tracking – via cookie banners or browser plugins

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, services, or practices. Updated versions will be posted on this page with a revised "Effective Date." We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates.

Contact

If you have questions, concerns, or requests about your personal data or this Privacy Policy, contact us at hello@palms-muses.com